When a service encounter goes south, customers expect empathy. Hearing an employee say, “I share your frustration,” can calm tensions and rebuild trust. But new research from the University of South Florida suggests that when […]
A new study, published in Anatomical Sciences Education, provides evidence that researchers and scientific organizations can significantly improve public access to accurate, high-quality information through structured engagement with Wikipedia, one of the most widely used […]
In 2022, the founders of chatbot startup Character.AI launched a platform where anyone could create interactive characters powered by artificial intelligence (AI).This post was originally published on this site
Artificial intelligence is touching nearly every aspect of life—including assistive technology for blind and low-vision (BLV) individuals. And just like in other arenas, the AI used to assist BLV people is good—but far from perfect.This […]
If you’ve been in the market for a new hair dryer, you’ve likely seen advertising for ionic ones. Some claim to produce negative ions in the millions—with or without the help of added minerals like […]
When people ask ChatGPT and other AI models for advice, they often share deeply personal details in hopes of getting better answers: their age, their gender, their mental health history, even medical diagnoses like autism. […]
Researchers at Delft University of Technology (TU Delft) have designed a portable game console powered by solar panels and a cranking device. They embedded the crank into the gameplay experience, allowing users to—for example—fire a […]
European Union chief Ursula von der Leyen said Wednesday that an EU-developed age verification app was ready to go, as the bloc pushes to better protect children from online harm.This post was originally published on […]
Digital technologies can play a double-edged role in modern society; while they offer new forms of participation and access, they can also deepen existing inequalities. Older people are especially affected as services such as health […]
Data breaches, such as the recent incidents at Odido and Basic-Fit, trigger feelings of anxiety and loss of trust among both victims and those who may have been affected. New international research shows that although […]
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