How does the location of a hospital room affect quality of care?

Years ago, Lesley Meng, now an assistant professor of operations at Yale SOM, was talking to the medical staff of an emergency department at a large hospital. Among other things, the conversation revealed that every nurse’s identification badge carried an infrared location tracking chip, and that these tags (originally installed as a part of a communication system) sent out precise location information every six seconds to a set of receivers spread throughout the ED.

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